Balanced Scorecard Framework
Translate strategy into balanced objectives and measures across four perspectives.
Methodology
Scorecard model across financial, customer, internal-process and learning-&-growth perspectives, linked by a strategy map.
Components
Strategy map; Financial perspective; Customer perspective; Internal-process perspective; Learning & growth; Cascade & alignment.
Governance
Executive owns the scorecard; strategy office maintains; board reviews.
Maturity levels
Implementation roadmap
Diagnose (assess maturity) → Design (tailor framework & governance) → Build (strategy, plans, tools) → Embed (cascade, capability, cadence) → Sustain (review, learn, re-score).
Deliverables
Framework document, governance & RACI, templates, maturity score & roadmap, board reporting pack.
Advisory opportunities
Scorecard design; Strategy map build; Scorecard cascade.
Across the Business Strategy ecosystem
Knowledge graph · 5 relations