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Operational Controls Dashboard

4 KPIs · Catalogue-driven definitions, thresholds and board interpretation.

KPIDefinitionFormulaThresholdFrequencyEscalationBoard interpretation
Process control effectiveness% process controls effective= effective ÷ total≥90%Quarterly<80%Operational control gaps
Exception rate% transactions exception= exceptions ÷ total≤5%Monthly>10%Process out of control
SOP coverage% key processes with SOPs= covered ÷ total≥90%Quarterly<75%Process documentation gaps
Control test pass rate% operational control tests passing= pass ÷ tested≥95%Quarterly<85%Operational controls failing

Live dashboard engines are deferred to a later phase. This view is the approved catalogue definition.

Across the Internal Control ecosystem

Knowledge graph · 1 relation

visualised in (inverse)
IndexOperational Controls Index