A 22-outlet retailer ran on disconnected POS exports and Excel reports. Outliers built a single source of truth and analytics layer that the executive team uses weekly.
Challenge
Inventory decisions lagged 10–14 days. Margins by SKU were invisible. Promo lift could not be measured. Leadership was making capital-allocation decisions on stale data.
Approach
Mapped data flows, modelled a cloud warehouse, ingested POS, ERP, supplier and HR feeds, and designed three executive dashboards (sales, inventory, store P&L).
Solution
Self-serve BI workspace with refreshed-daily dashboards, automated stockout alerts, and a quarterly analytics review with the leadership team.
Results
41% drop in stockouts, 6.3pt gross-margin lift on the top-200 SKUs, and inventory turnover improved from 5.1× to 7.4× within two quarters.
Business impact
Released ₦92m of working capital previously tied up in slow-moving stock and improved store-level accountability.