A Series-A payments startup needed to convert its sandbox status into a full PSSP licence. Outliers built the regulatory pack end-to-end and walked it through CBN review.
Challenge
CBN had returned the previous application twice citing inadequate AML/CFT controls, weak governance documentation, and unclear shareholder funding trail.
Approach
We restructured the compliance function, drafted board-approved AML/CFT and ICT policies aligned with NDPC and CBN frameworks, and reconciled capital injection documentation against bank evidence.
Solution
Submitted a 340-page application with a regulator-ready data room. Outliers represented the client in CBN clarification meetings and managed the question-trail.
Results
Licence approved in 6 months with no remediation request. Compliance overhead reduced through reusable policy templates and a quarterly attestation rhythm.
Business impact
Unlocked institutional partnerships worth ₦4.2bn in projected annual TPV that were blocked pending the licence.