Content-use terms
Course outlines, module titles, module summaries and delivery information published in this catalogue are provided so that you can evaluate Outliers Academy training for yourself or your organisation.
- You may read, print and share outlines internally within your organisation for the purpose of evaluating Outliers Academy training.
- Reproduction, redistribution, publication, resale, or use of this material to design or deliver another provider's training requires our prior written permission.
- Facilitator guides, detailed lesson content, slides, exercises, case-study solutions, answer keys and assessment banks are restricted teaching materials. They are not part of this catalogue and are released only to authorised staff and approved participants.
- Authorised downloads are watermarked with the recipient's name or email address, the access date, "Outliers Academy" and "Rafiu Olawuyi FCA". Access and downloads are recorded, and reasonable limits apply to discourage bulk extraction.
- Access may be withdrawn where these terms are breached or where access is shared with people it was not issued to.
- All intellectual property in Outliers Academy curricula and materials remains with Outliers Professionals Ltd.
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Privacy notice
What we collect and why
To release an expanded course outline we collect your name, email address, and whether you are enquiring as an individual or on behalf of an organisation. Corporate enquirers also give an organisation name and job title. A telephone number is optional. We use these details to verify your email address, to give you access to outlines, and to understand which programmes are in demand.
When you submit a training enquiry we additionally collect the course selected, estimated participant numbers, preferred dates, delivery format, location and any customisation requirements, so that we can respond with a proposal.
Lawful basis
We process these details to take steps at your request before entering a contract, and in our legitimate interest in responding to training enquiries. Marketing emails are sent only on your separate, optional consent.
Marketing is always separate
Marketing emails are sent only if you tick the separate, unticked box asking to receive emails about Outliers Academy courses, events and professional services. Requesting a course outline or submitting a training enquiry never signs you up, and we never add people who have not asked. You can unsubscribe from any email, or by contacting us, at any time.
Service communications are not marketing
Course-verification emails, outline-access emails and training-enquiry acknowledgements are service communications. They are sent because you asked for them — to confirm your email address, to deliver the outline you requested, or to acknowledge the training enquiry you submitted. They are not marketing messages, and you do not need to give marketing consent to receive them. Withdrawing your marketing consent, or never giving it, does not affect these service emails.
What we hold for marketing
Only your email address, your first name if you gave one, and a record of the consent you gave: the exact wording, its version, the date and time, and the page you gave it on. We do not copy the details of your training enquiry into the marketing record.
How long we keep marketing consent
For as long as you want the emails. The clock runs from the last time you did something deliberate: gave consent, confirmed that you still want the emails, or updated your email preferences. Emails being sent, delivered, opened or clicked do not restart it — automatic image loading and security scanners in corporate email systems produce opens and clicks without you ever seeing the message, so we do not count them as your decision.
If 21 months pass with no such action, we ask you to confirm that you still want the emails, with one reminder at 23 months. If you do not confirm, we delete your subscription at 24 months and remove you from our mailing list.
When you unsubscribe
We delete your marketing record and keep only a minimal, unreadable reference to your email address. That reference is a one-way fingerprint: your address is put through a standard cryptographic function that always produces the same result for the same address, and cannot be turned back into the address. It lets our systems recognise "this address must never be marketed to again" without holding the address itself, so a later sign-up attempt on that address is refused. We keep it for five years as evidence that your withdrawal was honoured, then review it. The withdrawal is applied with our email provider at the same time.
Unsubscribing from marketing never blocks the emails you ask for. Course verification links, outline access emails and enquiry acknowledgements are sent because you requested them, and continue to work normally.
Delivery problems
We separate three different things. Unsubscribing is your decision and withdraws consent. A permanent failure — the address does not exist, or is permanently rejected or marked as spam — means we stop emailing that address, and it is recorded as a delivery failure rather than as your withdrawal. A temporary problem — a full mailbox, a delay, a soft bounce or a server retry — changes nothing at all: your subscription and your preferences are left exactly as they are.
Who sees your details
Your details are seen by the Outliers Academy team and are held in our secured systems. We use an email delivery provider to send verification links, receipts and internal notifications. We do not sell your details, and we do not share them for third-party marketing.
Access records
We record when outlines are opened and when authorised materials are downloaded. These records protect our teaching materials and are used for security and compliance only.
How long we keep enquiry records
Enquiry, outline-access and download records are kept separately from any marketing subscription, and one is never deleted or kept because of the other. They are kept for 24 months from your last meaningful contact or access activity — for example your most recent enquiry, reply, outline access or authorised download. At the end of that period the records are deleted or anonymised.
We keep records longer only where a longer period is required by law, or where an active contractual, legal or dispute matter makes it necessary. In those cases we keep only what is needed for that purpose, and delete or anonymise the records once it ends.
This is enforced automatically, not manually: a scheduled daily process removes enquiry records that have passed the 24-month point, anonymises the contact details held against dormant outline-access records, and strips the email address from older access and download entries while keeping the anonymous security trail. Each run is itself recorded so we can evidence that the rule has been applied.
Your rights
You can ask for a copy of your details, ask us to correct them, ask us to delete them, or object to how we use them. Write to privacy@outlierspro.com and we will respond. For anything about training, write to academy@outlierspro.com.
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